Get the essentials before you call a customer back.
The AI receptionist can capture the problem, property address, callback number, timing, and urgency, then send the summary to your team.
Urgent plumbing issues
Capture leak, backup, no-water, and water-heater calls with clear information for the on-call technician.
After-hours coverage
Give homeowners a professional answer when the office is closed instead of sending them to voicemail.
Service scheduling
Collect details for repairs, inspections, drain cleaning, and estimates before scheduling the next step.
What Mojo Labs can handle for your plumbers
- Leak, clog, backup, and water-heater inquiries
- After-hours message capture
- Address, issue, and availability collection
- Text follow-up and priority routing
A typical caller experience
- The caller explains what they need. Mojo asks the approved questions that help your team understand the request.
- Mojo confirms the best next step. That may be a message, an appointment request, a transfer, or a follow-up based on your rules.
- Your team receives useful context. You can respond with the caller’s details instead of starting from an empty voicemail.
Common questions from plumbers
What information can Mojo collect from a plumbers caller?
Mojo can collect the caller’s name, callback number, address or property details when relevant, reason for calling, and the next-step details your team needs. We configure the questions around your business.
Can Mojo answer after-hours plumbers calls?
Yes. Mojo can answer around the clock and follow the after-hours, priority-routing, transfer, and message rules you approve for your business.
Can Mojo help with appointment requests?
Yes. Mojo can collect appointment requests and, on plans that include scheduling, follow the availability and booking rules you set.