Give every driver a clear next step.
The receptionist can capture vehicle details, service needs, timing, and contact information before your advisor calls back or schedules service.
Repair and diagnostic calls
Collect the vehicle concern, make and model, and preferred callback details.
Maintenance scheduling
Capture oil-change, brake, tire, and routine service requests.
Estimate requests
Gather useful details before your service advisor follows up.
What Mojo Labs can handle for your auto repair shops
- Repair, maintenance, and diagnostic inquiries
- Vehicle and service-detail capture
- Appointment request collection
- Text follow-up and service routing
A typical caller experience
- The caller explains what they need. Mojo asks the approved questions that help your team understand the request.
- Mojo confirms the best next step. That may be a message, an appointment request, a transfer, or a follow-up based on your rules.
- Your team receives useful context. You can respond with the caller’s details instead of starting from an empty voicemail.
Common questions from auto repair shops
What information can Mojo collect from a auto repair shops caller?
Mojo can collect the caller’s name, callback number, address or property details when relevant, reason for calling, and the next-step details your team needs. We configure the questions around your business.
Can Mojo answer after-hours auto repair shops calls?
Yes. Mojo can answer around the clock and follow the after-hours, priority-routing, transfer, and message rules you approve for your business.
Can Mojo help with appointment requests?
Yes. Mojo can collect appointment requests and, on plans that include scheduling, follow the availability and booking rules you set.